We aim to not only please our customers but give them the very best and because of that we hope that if there is a problem you will reach out to us immediately at firstname.lastname@example.org so that we can resolve the issue.
Please do not leave us negative reviews until you have contacted us. If there is a problem with your product, a question about your order, or accidental damage--contact us via email and we will typically get back to you within 24 business hours.
We typically accept returns that are unused, unopened, and not damaged. They must be placed with the original packaging and sent back to us at:
Wish Upon a Boutique
551 S. Main ST
Springville, UT 84663.
You are responsible for the shipping back to us UNLESS it was a mistake on our end. Then you will be sent a return shipping label and your new item will be sent out just as soon as we receive the replacement.
Issues will be resolved differently on a case by case basis whether that is exchange for another item, exchange for a replacement item, store credit, or a complete refund of money.