We aim to not only please our customers but give them the very best and because of that we hope that if there is a problem you will reach out to us immediately at firstname.lastname@example.org so that we can resolve the issue.
Please do not leave us negative reviews until you have contacted us. If there is a problem with your product, a question about your order, or accidental damage--contact us via email and we will typically get back to you within 24 business hours.
We typically accept returns that are unused, unopened, and not damaged WITHIN 7 days of receiving the product They must be placed with the original packaging and sent back to us at:
Wish Upon a Boutique
551 S. Main ST
Springville, UT 84663.
You are responsible for the shipping back to us UNLESS it was a mistake on our end. Then you will be sent a return shipping label and your new item will be sent out just as soon as we receive the replacement.
Issues will be resolved differently on a case by case basis whether that is exchange for another item, exchange for a replacement item, store credit, or a complete refund of money.